Improve Team Performance to Deliver Business Results
Team development within organizations can show impressive results in business improvement. HDev works with executive sponsors, leaders and team members to understand their needs and develop programs designed to improve their interpersonal skills and effectiveness via assessments, group and confidential feedback, and classroom workshops and experiences.
The Team Coaching Process
Every organization is singular and idiosyncratic. That’s why HDev custom designs programs to meet your specific, individualized needs. Our process includes:
- An initial interview with the “champion” or contact person to determine if there is a good fit between what is needed and how we believe we can help.
- If there is mutual agreement that we can be of assistance, we then conduct a series of interviews with your team leader, team members and other relevant stakeholders. In addition, we may observe the team at work and ask your executives to complete a brief survey on the organization’s culture.
- Based on this assessment and with the help of the appropriate parties, we design a change program to produce the desired results.
- Typically, we begin with feedback of the data and building a plan for improvement.
- These sessions are typically two to three days in length. Core elements include:
- Assessment and feedback.
- Models for effective teams and organizations.
- Experiential exercises and activities.
- Discussion of current issues facing the team and the organization.
- An action plan. The discussion of a work-related task the team is currently dealing with can form the centerpiece of this session, and a team frequently makes progress on that task as we move through the program.
- At an appropriate interval, usually three (3) to six (6) months after the action plan has been fully implemented,a follow-up session and/or multi-rater assessments are conducted to measure impact, adoption and retention.
- In some cases, ongoing but less frequent team coaching sessions can be delivered to keep skills “top of mind,” evaluate progress, and coach individuals and the group to ensure adoption and retention.
To learn more, contact HDev.